Monday, January 15, 2007

"I'm sorry, I didn't understand your response."

I hate automated answering services. Period. For the most part, I refuse to use them. My usual response, for the voice-activated versions, is to speak in tongues that would make me a celebrity in a revival tent. I find that gets me to a living human attendant faster even than repeatedly pressing zero.

There's hope though. According to an article in today's Gazette, some businesses are seeing the light.