I hate automated answering services. Period. For the most part, I refuse to use them. My usual response, for the voice-activated versions, is to speak in tongues that would make me a celebrity in a revival tent. I find that gets me to a living human attendant faster even than repeatedly pressing zero.
There's hope though. According to an article in today's Gazette, some businesses are seeing the light.
Monday, January 15, 2007
"I'm sorry, I didn't understand your response."
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